Shipping & Gift Wrapping

Delivery within Australia

Shipping is from Canberra, ACT.   Deliveries are managed via Australia Post standard parcel delivery with online tracking.

The following shipping options are available for delivery within Australia only. 

Flat Rate Shipping -  Orders placed with Not Another Baby Shop receive flat rate shipping of $9.50 (includes tracking)

Free Shipping on orders over $150 - Orders over $150 will receive free shipping as our thank you.

Free pick up is available from Canberra (Belconnen area).  Please order and pay online and we will email you pickup details.

Express Post may be available for an additional cost please email us prior to placing your order at shipping@notanotherbabyshop.com.au and advise Post Code.

Freight charges will be clearly displayed for Australian Orders in your shopping basket prior to completing your transaction.

Please note first class shipping refers to standard shipping within Australia,

Items are usually despatched within 1-2 business days and delivered within 5-10 working days, (depending on location) it may take longer for more remote areas with deliveries to East Coast metro areas quicker. (Check the Aust Post website).

Delays associated with the carrier are outside our control and we will unfortunately not be held responsible for any loss or damage that occurs to your parcel once it's in the Australia Post system.  If you would like extra coverage such as signature on delivery or insurance please email us. 

Items that are returned by Australia Post/Courier that have not been collected or an incorrect address was supplied by the customer, extra postal charges will be incurred for redelivery or if no longer required the order may be refunded minus a restocking fee.

Please check to ensure that the correct shipping option has been paid -orders without correct shipping paid will not be sent.  If shipping is not paid for an item that requires payment, we will email you for payment. Item will be sent after payment is made.  

International Orders

International orders are welcome. Place the order online and select 'International order' as your shipping option and we will email a quote for the cost of shipping.  Include receivers phone number (if known) in the comments section for shipping documents.  Please do not pay when placing the order until you have received the quote for shipping.  

If you are located overseas and sending a gift to a loved one in Australia we will happily gift wrap. Please use the PayPal system to pay for your order and we will use the Australian delivery address you record on the order to send the parcel.

Delays associated with the carrier are outside our control and we will unfortunately cannot be held responsible for any loss or damage that occurs to your parcel whilst in transit.  It is therefore recommended that the additional cost of 'Insurance for Loss or Damage' as offered on shipping quote may be worth the investment. 

The purchaser agrees to assume the cost of any taxes, import duties, or any other fees and charges which might be levied by the country.

We are not responsible for any actions or delays by customs officials, postal services, or courier services. Items that are returned by Australia Post/Courier that have not been collected or an incorrect address was supplied by the customer, extra postal charges will be incurred for redelivery or if no longer required the order may be refunded minus a restocking fee.

Sending a Gift

If you are sending a gift we will happily gift wrap and remove the invoice from the item.  Please let us know in the comments section  on checkout if you would like it gift wrapped and the wording you would like on the card, also phone number of receiver if known (for postage documents).

Please email us if you have any problems placing your order or checking out through PayPal and we will send you a Paypal invoice to make it easier for you to purchase.